Performance Data
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Growth in Employee Utilization of Services
Since the clinic opened in 2012, every year we have surpassed the number of visits from the previous year!
We added a registered dietician/nutritionist to the staff in 2015 and since 2015 have seen over a 100% growth rate in nutrition counseling visits in the last 4 years.
| Clinic Utilization | 2012-13 | 2015-16 | 2018-19 |
| Total Nurse Practitioner Visits | 1,056 | 1,205 | 1,243 |
| Total Tobacco Cessation Visits | 168 | 134 | 128 |
| Nutrition Visits | 64 | 149 | |
| Weight Management Visits | 151 | ||
| Case Management Visits | 108 | ||
| Pre-65 Retirees Visits | 72 |
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HRA Participation
| Year | % Complete |
| 2017 | 97% |
| 2018 | 97% |
| 2019 | 98% |
2019 Participation by Department:
| Department | % Complete |
| Business Management | 100% |
| Communications and Public Affairs | 100% |
| Fire | 99% |
| Housing, HSG & Comm | 100% |
| HRD | 100% |
| IT + Legal | 92% |
| Library | 100% |
| Mayor/Manager office | 100% |
| Parking Services | 100% |
| Parks and Recreation | 100% |
| Planning | 100% |
| Police | 99% |
| Public Works | 94% |
| Transit | 98% |
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Annual Employee Satisfaction Survey
- 2019: 371 Responses (2018: 291; 2017: 238)
- 85% of employees who visited Wellness@Work clinic in past year → very satisfied or satisfied with services
- 72% of employees who participated in in Wellness@Work programming in past year → very satisfied or satisfied
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Tobacco-Free Tar Heels 2018-19
For 2018-2019 there was a 33% quit rate for those who participated in the tobacco cessation program!!!
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After Hours Urgent Care
- 7 days a week access to high quality urgent care
- Free to Town Employees
- Estimated cost savings $5600
